Frequently Asked Questions

Everything you need to know about your Emma Pills experience.

What materials are Emma Pills jewelry made from?

Our pieces are crafted using high-quality materials including 18k gold plating, sterling silver, and premium crystals to ensure durability and a luxury finish.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.

How should I care for my jewelry?

To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the provided Emma Pills pouch.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.