Returns & Exchanges
At Emma Pills, we want you to be completely obsessed with your new jewelry. If your purchase isn't quite right, we offer a 14-day return window for store credit or exchange on all full-priced items.
Return Process
- 1.Check Eligibility
Ensure your items are unworn, in their original packaging, and still have all security tags attached to qualify for a return.
- 2.Submit a Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
- 3.Pack and Ship
Securely package your items and use the provided prepaid shipping label or your preferred carrier to send the parcel back to our warehouse.
- 4.Processing and Credit
Once our team inspects your return, we will issue a store credit or process your exchange within 5-7 business days.